What Hiring Managers Really Want to See in Your Job Application

Applying for jobs can feel like shouting into the void — especially when you don’t hear back. But if you’ve ever wondered what’s actually going through a hiring manager’s mind as they read your resume, we’ve got some behind-the-scenes insights to help.

1. Tailored applications win every time

It’s tempting to send the same resume to every job, but generic applications are easy to spot. Hiring managers want to know why this role at this company matters to you. You don’t need to rewrite everything from scratch — just tweak the top summary on your resume and a few lines in your cover letter to show you’ve done your homework.

2. Show, don’t just tell

Saying you’re a “great communicator” or a “team player” isn’t enough — back it up with real examples. Instead of listing responsibilities, highlight your achievements. For example: “Led a team of 5 on a client project that boosted retention by 20% in six months.” That gives a clearer picture of what you can actually do.

3. Keep it clean and simple

Your resume should be easy to scan, with clear headings, bullet points (yes, hiring managers love them), and no unnecessary graphics or colours. Unless you're applying for a design role, avoid fancy templates that can mess with application tracking systems.

4. Don’t skip the cover letter (but keep it short)

Yes, cover letters still matter. They’re your chance to add personality, explain a career break or pivot, and show you understand what the employer needs. But keep it brief — three paragraphs max. If you’re applying through FlexCareers, think of your cover letter as a way to highlight how the company’s approach to flexibility works for you.

5. Be ready with examples for interviews

If you’ve made it to interview, well done! Now it’s time to prep. Most interviews will include behavioural questions like “Tell me about a time you had to deal with conflict.” The trick is to prepare a few strong examples using the STAR method (Situation, Task, Action, Result), and practice saying them out loud so they flow naturally.

6. Follow up (without overdoing it)

A quick, friendly email thanking the interviewer and expressing your interest can go a long way. Just one message — no need to follow up multiple times. Hiring can be a slow process, especially in large organisations, but a polite follow-up shows you’re keen and professional.

Whether you’re returning to the workforce, switching careers, or looking for your next flexible role, little improvements to your application can make a big difference.

Looking for roles that align with your values — like flexibility and inclusivity? Start with the employers on FlexCareers.